Trust & Safety

Your safety is our top priority. We combine advanced AI technology with real human moderation to proactively protect our community at every stage. Unlike many platforms that only react after problems occur, we actively screen content as it's uploaded, monitor behaviour in real time, and give you powerful tools to stay in control. From our unique user rating system to identity verification and instant blocking, everything we build is designed to help you date with confidence and peace of mind.

Identity & Verification

Confirm who's real, without exposing personal documents.

ID Verification (Blue Tick)

Optional government ID verification with visible badge.

Protects youConfirms users are genuine and reduces catfishing risk.

Video Verification

Live video check with moderators to confirm identity without documents.

Protects youProvides authenticity without sharing sensitive ID.

Age Assurance

AI age estimation with additional checks where required.

Protects youPrevents underage access and protects vulnerable users.

Privacy & Control

You decide what's shared, with whom, and when.

Safe Usernames

Your real name and email are never shown publicly.

Protects youPrevents stalking, unwanted contact, and being traced on social media.

Location Privacy

Shows only your nearest town or city, never your exact address or live location.

Protects youKeeps your home and real-world location private.

Instant Blocking

Block any user immediately so they can no longer contact or see you.

Protects youPuts you fully in control of who can interact with you.

Easy Reporting Tools

Report users or content quickly from within the platform.

Protects youAllows rapid action against abuse or inappropriate behaviour.

Community Trust

How the community keeps itself accountable.

User Rating System

Every user has a reputation score based on behaviour and feedback.

Protects youHelps you quickly judge who is trustworthy before engaging.

One-Click Feedback

Instantly upvote or downvote interactions with a single click.

Protects youEncourages respectful behaviour and flags bad experiences early.

Off-Platform Contact Alerts

Detects attempts to move conversations to external apps like WhatsApp.

Protects youWarns you about common scam tactics.

Active Protection

AI and human moderators working before harm reaches you.

Behaviour Monitoring (AI)

Automatically detects unusual or suspicious activity patterns.

Protects youIdentifies scammers, bots, or harmful users early.

Proactive Content Moderation

All images, videos, and text are screened on upload using AI and human review.

Protects youStops harmful or inappropriate content before it reaches users.

Swift Takedown Policy

Rapid response to requests to remove unauthorised or harmful content.

Protects youMinimises exposure and protects your privacy and rights.

Explicit Image Protection

Potentially sensitive images are blurred with a warning before viewing.

Protects youPrevents unwanted exposure to explicit content.

Support & Standards

We're here when you need us — and accountable to industry best practice.

24/7 Human Support

Real support team available via chat, phone, and messaging.

Protects youEnsures fast help when you need it most.

Safe Dating Guidance

Helpful tips and reminders built into the platform.

Protects youSupports safer decisions both online and when meeting in person.

Secure Infrastructure

Hosted on PCI-compliant cloud infrastructure with full SSL encryption (e.g. Microsoft Azure).

Protects youKeeps your personal data, messages, and payments safe.

Industry Safety Standards

Aligned with best practices through our involvement with the Online Dating and Discovery Association.

Protects youEnsures we follow and help shape global safety standards.